FAQ | Bulk SMS & API Help Center

General

What is Sahi SMS?

Sahi SMS is a reliable SMS service for businesses.

Who can use Sahi SMS services?

Any business or organization needing SMS communication.

What's the difference between Promotional and Transactional SMS?

Promotional SMS is for marketing; Transactional is for alerts.

Do I need DLT registration to use SMS services?

Yes, DLT registration is mandatory as per TRAI rules.

How fast are OTP messages delivered?

Typically within 5 seconds.

Do you provide API access?

Yes, we provide RESTful API integration.

Can I integrate the API with my app or CRM?

Yes, integration is possible with any platform supporting HTTP requests.

What is WhatsApp Business Messaging?

It allows businesses to send messages to users via WhatsApp.

What is RCS Messaging?

Rich Communication Services is an upgrade to SMS with media support.

How do I get started?

What if I need help during integration?

Contact our support team anytime via email or phone.

How do I check delivery status of my messages?

Use the dashboard or API to track delivery reports.